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Microsoft Officeの仕様で、CSVファイルをexcelで開くと文字化けする可能性があります。

文字化けしないファイルの開き方を資料にまとめましたので
以下、ご参照ください。

■PDFでのダウンロードはこちら
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","type":"text","version":1},{"type":"linebreak","version":1},{"children":[{"detail":0,"format":0,"mode":"normal","style":"","text":"https://nxw.my.salesforce.com/sfc/p/100000004sAB/a/10000000I06f/WaMy4p5ML5yOWsO_dPZ1AcByxcbY2FnbivOa9GFQE3M","type":"text","version":1}],"direction":"ltr","format":"","indent":0,"type":"autolink","version":1,"rel":null,"target":null,"title":null,"url":"https://nxw.my.salesforce.com/sfc/p/100000004sAB/a/10000000I06f/WaMy4p5ML5yOWsO_dPZ1AcByxcbY2FnbivOa9GFQE3M"}],"direction":"ltr","format":"","indent":0,"type":"paragraph","version":1,"copyable":false}],"direction":"ltr","format":"","indent":0,"type":"root","version":1}}},"type":"secretBlock","version":1}],"direction":null,"format":"","indent":0,"type":"root","version":1}}

よくあるご質問

CSVファイルをexcelで開くとデータが文字化けしてしまうのはなぜですか